Title:

Welcome to 2021: A new normal? Or new era for CRM/CX/CE?

News:

2021 is the year that new ways of interacting with new business models -- and transformed cultures -- are all vying for a place at the table. What are the themes? What kinds of frameworks, methodologies, use cases, rules of engagement, technological advan (...)


Source: zdnet.com

Date: 2021-01-13

Read all

Related:

Brexit: DUP tells Theresa May to 'keep her side of the bargain'

Democratic Unionists tell the PM to "keep her side of the bargain" after abstaining in Commons votes....

Venezuela: "Sie schlagen die Menschen nieder"

Hunderte Venezolaner kamen in die Grenzstadt Cúcuta, viele mit weißen Rosen, die sie dem Militär übergeben wollten. Doch gesehen haben sie vor allem Gewalt. Niemand weiß, wie es nun weitergeht. Von Anne Herrberg....

President Trump lifts US ban on Huawei at G20 summit

In typical Art of the Deal fashion, Donald Trump has reportedly discussed the US Huawei ban with the president of China and has decided to change his mind and allow US companies to sell goods to Huawei once again....

How Tyrone Mings went from barman and mortgage adviser to England international

From throwing a sickie to having a 'growl' at Mick McCarthy. How Tyrone Mings rose from the non-league to fulfil his dreams....

Ramey Salem shooting: Ricardo Nkanyezi charged with murder

The 18-year-old has been charged with murder over the shooting of Ramey Salem in Sheffield....

Banlieues françaises : échauffourées à Argenteuil après la mort d'un jeune homme à moto

Un homme de 18 ans est mort dimanche matin à Argenteuil, en banlieue parisienne, à la suite d'un accident de moto à proximité d'une voiture de police. Dans la soirée, le quartier de la victime s'est embrasé. Une enquête a été ouverte par le parquet de Po...

“GEPRIS Historisch”: Research and Research Promotion between 1920 and 1945 Is Made Visible and Perceptible in

“GEPRIS Historisch” is the new comprehensive information portal provided by the Deutsche Forschungsgemeinschaft (DFG, German Research Foundation) that makes the history of the DFG and of research between 1920 and 1945 publicly accessible. The online ...

Jacob Blake makes court appearance from hospital bed

Jacob Blake was left paralysed after being shot in the back by a police officer in Kenosha, Wisconsin....

Docker partners with MuleSoft to help businesses leverage legacy applications

The partnership targets enterprises that want to move towards a modern microservices architecture without sacrificing the value in legacy applications....

Deutschlands Wirtschaft steht vor einer V-förmigen Erholung

Schneller und früher als gedacht kommen Industrie und Dienstleister offenbar aus der Krise. Dies zeigen aktuelle Daten. Deutschland könnte damit etwas gelingen, was die meisten Ökonomen nicht für möglich gehalten hatten....